Enterprise 2.0

As users’ expectations become more sophisticated, organizations must respond with solutions that allow people to connect in a media-rich, social, relevant and engaging forum. Whether those users are inside or outside the firewall, they’re online or using mobile devices, comprised of customers, employees, partners or prospects is unimportant. What is important is that they expect to be able to participate in a meaningful and powerful way. And if your organisation can meet those expectations, you’ll have a competitive advantage.

An Enterprise 2.0 approach from Open Text can help you achieve that competitive advantage three ways: by empowering people, fostering agility and controlling your brand.

When you empower people with media rich, collaborative, social experiences, you drive creativity and profitability. When you can capitalize on business opportunities and enable innovation because you have access to relevant insight and resources anywhere on any device, you foster agility. And when you can enforce governance, security and consistency across a unified global web channel, you control your brand.

All three are key to succeeding and prospering in the new Web 2.0 world order.

Contact us to see how you can use Web 2.0 technologies to make your business more efficient.

Forrester Research

In August 2009 Forrester Research released their first ever The Forrester Wave™: Collaboration Platforms, Q3 2009. The report looked at various vendors in the space, discussed the competitive imperative of implementing social collaboration, and strongly suggested that organizations implementing these solutions have a well-defined strategy. Improved knowledge capture, worker efficiency, and more effective management of content are only a few benefits of a well implemented social collaboration strategy.

View the webinar on the Open Text web site by clicking here (note it requires registration).